ai speech to text solution

From phone conversations to valuable insights. With AI Insights: the new speech to text solution from Rinkel. Created for ambitious entrepreneurs and businesses, ready to increase operational efficiency, reduce administrative pressure, and discover new business opportunities.

With our voice-to-text innovation, you reclaim precious time, bring joy back into your work, and unlock powerful insights that pave the way for business optimisation. Doesn't that sound fantastic?

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How does the speech to text solution, AI insights, work?

AI Insights is a speech to text application from Rinkel. As soon as you hang up a phone call, it is processed by our AI models, taking care of you and your colleagues automatically with the following output:

  • Summary: Every phone call is neatly summarised, making the notepad a thing of the past.
  • Topic analysis: Immediately understand what your phone calls were about.
  • Sentiment analysis: Delve into the tone of conversations and understand what's going on. Dashboard: A clear display of everything happening within the company and the opportunities available.


AI Insights is available for all subscriptions of Rinkel, with the exception of the trial period. Read more about all AI Insights features.

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The future of business calls is here

Your speech converted to text: insightful, clear and accessible with AI insights.

  • Work more efficiently: Conduct more conversations or free up time for other important tasks.
  • Make your life easier: Reduce administrative burden (the summary writes itself!)
  • Discover new business opportunities: Gain valuable insights from calls and uncover opportunities for growth and improvement.
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With AI Insights, you're always aware of what's happening in the company: with real-time insights and a dashboard, you always retain control.

Combine the power webhooks and our AI speech to text solution

Harness the power of AI Insights, the voice-to-text solution, alongside the smart automations of webhooks. This way you always have a clear overview of all your data, and it's seamlessly integrated into your trusted systems.

Experience the practical solution that not only shows that a conversation has taken place, but also what was discussed and what arrangements have been made. Enjoy the benefits of Rinkel's speech-to-text solution AI Insights, within the comfort of your own CRM system.

With Webhooks, you can connect your conversation data from Rinkel to countless other applications, such as your CRM system. The possibilities are virtually endless.

Rinkel functie uitleg webhooks integratie

Frequently asked questions

No, AI insights is not free. Currently, AI insights costs € 7 per month, per user and only available to customers. Sign up to Rinkel if you haven't yet, to be eligible as well.

You cannot use AI insights during the free trial period.

AI Insights complies with all the requirements of the GDPR legislation; your data is safe with us.

Moreover, to use AI Insights, you must explicitly give permission. With extensive settings, you choose which phone number(s) and user(s) should or should not have access to the output of AI Insights. And if you don't have AI Insights enabled? Then nothing is analysed, we promise.

Read our manifesto on responsible use of AI.

Ordering AI Insights is simple and takes just a few minutes for existing customers via the My Rinkel Webphone. Follow these steps:

  1. Go to the Webphone
  2. Navigate to settings (top left) and click on AI settings
  3. Scroll down the page and choose how many AI users you wish to have (this doesn't have to match the number of My Rinkel users in your account)
  4. Complete the initial payment, and AI Insights is activated!

If you're not yet a customer, become one by ordering a new business phone number, or porting existing number(s) to our network. You can then order AI Insights via the Webphone.

Want to know more about how Rinkel's speech to text solution actually works before you decide? Check out our demo video or book a no-obligation AI Insights demo with Team Support for about 15 minutes.

There is no free trial available for AI Insights.

AI Insights is available in all languages and many dialects, such as the Dutch accents Twents & Limburgs. During the beta period, extensive experimentation was conducted with languages & dialects to ensure they are always well captured and analysed.

As soon as you activate AI Insights, you will immediately receive a tour of the functionalities and possibilities. This way, you are instantly acquainted and can implement it within your business right away.

Additionally, you can of course contact Team Support with any questions by calling or sending a WhatsApp message to 085 - 06 09 000, emailing to [email protected], or starting a chat on our website.

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the revolutionary speech-to-text solution

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