What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

Very helpful!

19 January 2024

Very helpful. Arthur assisted us when we were temporarily unreachable during the conversion of our account, completely beyond Rinkel's fault. Despite the error NOT being with Rinkel, Arthur brainstormed and came up with a solution, allowing us to quickly regain accessibility. That's what we call 'service' and professionalism. Thanks Arthur / Rinkel for your cooperation, your help, and your excellent follow-up!

Sophie Schoute
Rinkel Thank you for these kind words Sophie. Because we are a team of people with an entrepreneurial spirit, we understand entrepreneurs well, making us willing to help.
10

Pleasantly helped

19 January 2024

Pleasantly helped. Quick chat response. Been a satisfied customer for years.

Robin
Rinkel It's great that you've been a customer for so long and that it's to your satisfaction. Thank you for this nice review, and here's to many more years ;)
10

Great support!

15 January 2024

Great support, I didn't understand a thing! The customer support employee persisted until I got it, and the issue was resolved. Very satisfied with the support.

Gonda Aalfs
Rinkel Many compliments Gonda, we're almost getting shy. It's great that we could assist you so well. And thank you for your kind words :)
10

Service and speed on number 1!!

3 January 2024

There was an administrative confusion with my services. Contacted the helpdesk, and it was quickly resolved. Also, a new proposal was made based on my call data, and it was applied immediately. This is what I call service and speed. Thanks Martijn!!!!!

Theo Steenvoorden
Rinkel And thank you for the nice review Theo! We always take the time to advise our customers as well as possible. Ultimately, that's the most pleasant for everyone! :-)
10

My webphone Rinkels!

2 January 2024

My Rinkel is a good and reliable alternative for a business number. My clients can call me and also message me on my Rinkel number. The service is fast and customer-friendly. A must-have for every independent entrepreneur!

Marelva Rodrigues
Rinkel Thank you for your beautiful review Marelva! May our webphone continue to Rinkel for you for a long time!
10

Clear interface

25 December 2023

Clear interface. Easy setup. Great...

Leo Slegt
Rinkel Short but powerful Leo, we appreciate that. Thank you for this lovely review; that's fantastic!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.