What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10 3 January 2018

I made inquiries with several parties about the possibilities of having my 088 number forwarded. This did not work everywhere and where it was possible, they asked the absolute top price for an apparently simple service. Glad I persisted and finally ended up at Rinkel. I was helped professionally and could appreciate the active thinking. I will seriously recommend Rinkel to everyone. Super well done. Points of improvement: n/a

Interactive
Rinkel Good to hear that we were able to help you get a nice 088 number and nice that my colleagues helped you so well. Thanks for your review!
8 29 December 2017

Works easily and simply. Points of improvement: Cost overview and what you've already consumed could be a bit clearer.

Robin
10 5 December 2017

Good support and great tips! Points of improvement: -

Elmi
Rinkel Thanks for your review Elmi :-)
8 2 December 2017

Easy to reach, helpful and communicative Points for improvement: Also be able to arrange things by phone instead of through the internet

anoniem
Rinkel Thanks for the positive review! You can arrange most things by phone, of course :-) However, sometimes we choose to let a customer make changes via My Rinkel (we will then gladly walk you through it), this is to ensure that we have someone on the phone who is authorized to make changes; and of course to familiarize you with the possibilities within My Rinkel (you can manage everything yourself, from administration to telephony).
10 1 December 2017

Perfect explanation am very happy with it works super.

anoniem
Rinkel Good to hear, welcome! :-)
8 1 December 2017

Extremely efficient execution of work; Price-wise excellent; Well functioning organization! Points for improvement: More choices in terms of phone numbers.

ETHICA
Rinkel Thanks for your positive review! We do our best to stock as many (and diverse) phone numbers as possible :-)

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
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rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.