What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

9 7 March 2019

Quickly arranged and even the transfer of our company number was easily done. I should have done this sooner

sells-stairs
Rinkel Thanks for your review, better late than never ;-) !
10 23 February 2019

The solution for start-ups or companies without a permanent office. You immediately give your company a more professional look.

Seventytwo
Rinkel Thank you for your lovely review!
9 13 February 2019

Super easy and fast to deploy Options clearly described and easy to use Excellent tips for use Points of improvement: When ringing simultaneously, the other phones keep ringing for a while.

ConanDoyle
Rinkel Thanks for your review! The problem you describe should not occur and is unknown to us. Can you please contact the helpdesk about this, so we can find the solution together. You can contact us at help@Rinkel or 085-0609000. Thanks in advance!
10 29 January 2019

I was looking for a good solution to transfer our landline number (040-) to 1 or more mobile numbers. With Skype this did not function properly anymore. I certainly found that replacement in Rinkel and more. The possibilities of creating a menu, opening hours and queue with voice mail have all positively surprised me. Calling out with the landline number is also certainly handy from time to time. The quality of the calls is also a lot better than with Skype. The costs are not too bad, The website and also the APP are very clear and actually very simple. Points for improvement: Forwarding from the menu should have the same possibilities as normal forwarding.

Metaalhandel
Rinkel Thanks for your great review! You're right, the drop-down menu could be a bit more flexible. Our developers will pick this up!
8 25 January 2019

The new way of calling. For people and companies who want flexibility with reachability, call costs, being internationally active. Really good service. Also the online tool is top notch. Points of improvement: Set all defaults to 24 open. That way you can never make the mistake like me of having our office closed on a day.

Sander
Rinkel Thank you for your comprehensive review Sander, it is much appreciated! As for your feedback, I think you are right. We have put our developers to work right away, this will be the standard soon.
8 25 January 2019

Within no time a number. Everything clear and super quick to arrange. Points of improvement: Very high call to mobile charges. Too bad

Maarten
Rinkel Glad everything was so clear Maarten, thanks for your review. Regarding the call costs, did you know you can also include a call bundle in your subscription so the call costs can be halved?

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