What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

good service

23 July 2019

Works super

Bart
Rinkel Thanks for your top review Bart!
9

Almost perfect!

22 July 2019

Super service, still missing some small features such as the ability to choose to which mail address (or addresses) the voicemail is sent. Furthermore, it would be handy to be able to answer the own number on a mobile phone via the app (or VoIP device).

Martin
Rinkel Thanks for the nice grade Martin! You can change the email address for the voicemail messages in My Rinkel under the menu "My Data" :-) I don't quite understand your last request, but perhaps you'd like to clarify it at help@Rinkel? We will be happy to think with you (sometimes more is possible than you think!).
7

excellent

19 July 2019

excellent

Ronald
Rinkel Thanks for your review Ronald!
8

Simple and effective

16 July 2019

Great help desk and online good to find everything with a :it is as it is" mentality. Clear and uncomplicated. Compliments on behalf of an advertising agency!

Frank
Rinkel Thanks Frank, As an advertising agency I'm sure I don't have to explain to you how valuable your review is! We really appreciate the nice mark.
9

Easy to use and great to have

3 July 2019

The website is self explanatory, but even so when starting up a customer receives several e-mails highlighting and explaining several features. That is very helpful. It is quite easy to set up use aing to one's ccordwishes. And if one gets stuck a phone call or email to customer service and help is given. So far, an excellent experience.

Mali
Rinkel Thanks Mali! Glad you enjoyed our on-boarding process. We hope to have you with us for a long time.
10

Extremely frendly & positive & effective

19 June 2019

I was looking for professional connectivity everywhere, any place and any time which I found with Rinkel! We do industrial business 24/7 in 3 time zones and 3 languages and the server of Rinkel.io creates the exact right support for that purpose and for an exellent price to quality ratio! Besides the professional spoken messages which you can order with them they provide the right instructions to utilise the system most effective way. Really friendly employees, the support staff are very knowledgable about their product which means that they can solve the requirement them selves and are interested in the purpose of the customer! Just fantastic!

Julien
Rinkel Getting reviews like this is exactly what motivates us to keep on improving our service! We really appreciate you taking the time to let us know about your experiences, and to top it off with a solid 10.... Thank you Julien!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.