What do our customers say?
As of 2017, we have asked our customers what they think of our products and service.
Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!
As of 2017, we have asked our customers what they think of our products and service.
Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!
all reviews were collected independently by Feedback Company and Trustpilot
Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.
After a number of different websites to have approached with some critical questions to call the customer service finally made the choice to buy a landline through reach! Good and clear explanation, the employee of the customer service knew all the answers to my questions and knew their product super to sell! Glad I went into business with Rinkel.io 100% the best and cheapest provider.
Good afternoon! We were helped very quickly, well and professionally...... A small point of attention is that the calls that come in on the mobile phone do not come in through the app. In other words, if a call is missed, you can't find out whether the mobile number was called or the 085 number.
Never failures, quick response from Rinkel when questions arise, convenient app/portal and good value. One of the ingredients for a worry-free business.
In general a good service, and easy to use. However, I would like to be able to select people more easily by name (from the list of users), and it would be very easy to make someone temporarily unavailable (e.g. due to vacation or illness), without having to remove that person's number from a call forwarding list. I would also like to be able to give someone an "alias" in the user list; now we have two people with the same first name as user, and therefore it is not clear at a glance who is which person. Being able to give an alias (or also show the last name in that list) would help then.
Easy to set up and use. It fits great for our new startup to give a professional impression with the business number and welcome message helping the customers understand who they are calling. Would be a perfect 5 stars if you could decline a call on your personal handset and having that call be redirected to the business voice mail instead of my private one.
My experience is that reach is pretty good reach and also think with what we need Instead of having 10000 phones and 10000 numbers at the office, we have 1 number for all departments and so on.
We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.
read the whole story BAQME We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.
read the whole story rescue brigade The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.
read the whole story vattenfall The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.
read the whole story wolk Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.
