What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

9

Works like it should

7 August 2020

Easy to set up and use. It fits great for our new startup to give a professional impression with the business number and welcome message helping the customers understand who they are calling. Would be a perfect 5 stars if you could decline a call on your personal handset and having that call be redirected to the business voice mail instead of my private one.

Niels
Rinkel Thank you Niels, these kind of reviews are pushing us to keep working on our improvements! As for your feedback about declining a call: Unfortunately with declining a call it's not possible to keep both at this point. You can fix this by turning off your private voicemail. But I will definitely give this info back to the development team! If you want to redirect a call to your business voicemail, you should not decline the call but just let it go to voicemail. With the 'Ring time' you can shorten your seconds so the business voicemail will play before your private one. Please give us a call or chat with us if we can help you with this issue!
10

Great no skils needed any zzper can have this

5 August 2020

My experience is that reach is pretty good reach and also think with what we need Instead of having 10000 phones and 10000 numbers at the office, we have 1 number for all departments and so on.

martin
Rinkel Martin, how good to hear that Rinkel is so easy to use. That is exactly the reason why we have made everything as user friendly as possible and continue to do so. As entrepreneurs you are already busy enough :-) thanks for your review!
10

Top arranged

28 July 2020

Works fine!

Volker
Rinkel Short but sweet Volker, thank you very much!
10

Works super

27 July 2020

We have been using Rinkel.io for over 1.5 years now and nothing but praise. When transferring from Skype super helped, questions always answered immediately. Good sound quality, which was different with Skype. Good app and webpage to set up the system. And not at all expensive for a fixed number with so many facilities. We have a recording outside opening hours with the info when we are open and so on, during opening hours we choose to which employee we want to forward the number. You can also forward to multiple employees in sequence or simultaneously, so that your company can always be reached. It is also possible to call the fixed number from your mobile, which also looks a lot more professional. In short, very suitable for being reachable on a fixed number.

Hans
Rinkel Already 1,5 years at our disposal Hans, how quickly time goes by! It's great that you take the trouble to write such a nice review, it makes us very happy. Here's to many more years!
9

Fine option, number move quickly arranged

24 July 2020

My Rinkel offers many options that benefit us as a location independent team such as an answering machine, being able to specify times when you can be reached and the ability to monitor incoming calls. The move of the number was much faster than expected.

Sonja
Rinkel How good that the move worked out so quickly Sonja. We are happy that you are now part of our club and of course thank you very much for your review!
10

outstanding service

22 July 2020

I placed an order a minute later I could get a free phone call and of course a free phone call as well, asked a few questions by email within 1 working day I got a feedback, used the Voice over service it was stated that I would receive the VoiceOver within 2 to 5 working days and within 1.5 days I received the VoiceOver. and I have to be honest, the website of Rinkel.io looks very attractive.

Nevin
Rinkel You sure know how to make us happy Nevin! Thanks for your valuable review. I also immediately passed your compliments on the website to the developer, he was beaming on his developers chair though ;-)

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.