What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

3

Contacts

28 September 2020

It takes some searching to use the data from contacts on your phone with the app as well, but eventually it worked!

Puro Group
Rinkel Good that you have been able to find it in the meantime! You can find the contacts from your phone next to the 0 in the dial-out screen of the Rinkel App. Thanks for the review!
10

clear info via chat!

28 September 2020

Fast and clear help

Gido
Rinkel Thanks Gido! Appreciate it :-)
8

Strong product for low price

24 September 2020

A strong product, whose service so far combined with the app is very pleasing.... Possibly for the future possibly looking at upload option for own queue tune, And after the selection menu, the possibility to be in the queue immediately instead of first 10 seconds to go ... the transition is sometimes a little strange ... BUT this is all detail work... I am happy with you

Patrick
Rinkel Thanks for your review Patrick and suggestions are always welcome of course! We won't be able to get our own queue-tune any time soon because of the rights on the music, but it would certainly be a nice feature. I will of course pass on your wishes to our 'builders' ;-) who knows for the future!
10

Fantastic

24 September 2020

Dear Reader, Have been helped great, of course had the well-known "stupid questions" and was helped very professionally and guided it. Extremely satisfied here. The offer to call me was absolutely top....good service! Have been helped by Arthur, if possible I would like to keep him as contact person. Thank you very much! Christiaan van Dijken The Hospitalitymasters.com 0683071565

Christiaan
Rinkel Well Christiaan, we have to be careful that Arthur doesn't get too carried away, he is very happy with your review (and so are we of course). Glad you are so satisfied!
9

Fantastic

18 September 2020

Very good support and very friendly. Always helped immediately without problems.

Maxime
Rinkel These are always such nice reviews Maxime, the colleagues of support become even cozier because of it ;-) Thanks a lot!
9

No manual needed, transparent

18 September 2020

Fast and easy call forwarding. What I miss: a calendar function, where you can indicate on which days you would like to forward the phone to 1 person by default. That would make the service complete.

Anoniem
Rinkel User-friendliness is our number one priority Gülhan, so we are pleased to read your review! Extensions to our call forwarding system are planned! I'm not allowed to give anything away yet, but I think you'll be happy with what's to come ;-)

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
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rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.