What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

Works great

23 June 2021

I have a fixed number for several brands. It works very well and even calling out is convenient via the app. For a small fee you can have a professional message recorded when you are closed, for example, or temporarily unavailable.

Rick
Rinkel Thanks Rick for your valuable review, as long as we continue to see the word "handy" we know we are still on the right track!
10

Super user-friendly platform for a very competitive price

16 June 2021

For ZZP'ers, Rinkel offers a perfect and inexpensive solution in the field of telephony.

Skrypt
Rinkel This of course makes us extremely happy! Thanks for your review :-)
10

Easy and clear

26 May 2021

Very nice environment to use. Both through the website and the app. Customers say they like the fact that there is a tape playing and also an answering machine implemented to leave a message if we are momentarily unavailable.

Anoniem
Rinkel How good to hear that Rinkel is easy to use and that your customers appreciate the additional answering service is of course totally top! Thank you very much for your valuable review.
10

Clear, good price ratio, top service.

22 May 2021

Before we wanted to close our number we were helped very well, all our questions were answered and everything was also explained clearly. The customer service is very friendly and helpful, this is also why we have chosen Reach.

De Satebakkers
Rinkel How good to hear that with the help of our support team, you made the choice to reach out! Welcome to the club :-)
9

Features, price

15 May 2021

Rinkel is top notch when you like to have a landline phone number but still want to be able to answer on the go. Very many features and a good price. Unfortunately now outgrown.

Horrenstunter.nl
Rinkel Thanks for your nice review Bas, we really appreciate it! The fact that you guys are growing so much makes the transition a little softer for us. We are working hard on the feature to enable dial-out via your PC, so you can easily (and everywhere) dial-out even with larger teams. We'll keep you posted! Update 16-08-2021: The Webphone beta is live in the My Rinkel environment!
10

It was recommended to me.

14 May 2021

very pleasant, fast customer service and ditto actions.

Floatcentrum West-Friesland
Rinkel Good to hear about your positive experiences and that you came to us on our recommendation, we are happy about that :-) Welcome to Reach!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.