What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

Indispensable

31 August 2024

Indispensable, so simple, so convenient!

Mw. Evelien Lahaye
Rinkel Thank you for your amazing review! We're always happy to help so don't hesitate to contact us whenever you want :)
10

Great service

18 August 2024

Great service

Hicham Rida
Rinkel Thank you for your great review! We're happy that you're satisfied with our service!
10

Fast and effective customer service via...

8 August 2024

Fast and effective customer service via live chat. Very thoughtful.

Kevin
Rinkel Thank you for your fantastic review, Kevin! 😊 Great to hear that you found our live chat so quick and effective. We’re always happy to think along with you and ready to help!
10

Good service

2 August 2024

I was helped very good in a personal way.

Johannes
Rinkel Thank you for your 5-star rating and for reaching out to us. We really appreciate your feedback!
10

Good experience with customer service

23 July 2024

Sofia was extremely helpful, very knowledgeable, and communicated well. She also assisted us in efficiently completing the administrative tasks and updating our information.

Dennis Dubbeldeman
Rinkel Now that’s a recommendation, Sofia did a great job! Thank you for your review.
10

Great service

16 July 2024

Good service, and always very helpful.

Profile Hoorn Ultra
Rinkel Thank you for your lovely review! Great to hear that you use Rinkel with so much pleasure and ease, and if you have any questions, you know where to find us!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.