What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

So far I’m very happy with Rinkel

2 June 2025

So far I’m very happy with Rinkel. I especially think the helpdesk is excellent. Every time I get quick and friendly help. The service is reliable and efficient. I can definitely recommend Rinkel!

Emily

Rinkel We always aim to provide reliable service because our customers are our top priority. Thank you for taking the time to share your experience. We really appreciate it! 😊

I was once again helped super...

2 June 2025

I was once again helped super quickly by a very friendly and knowledgeable lady. Really great.

Armin tashakoor

Rinkel Thank you for the kind words, Armin! Knowledge and friendliness are very important to us!

The overall package is good

6 May 2025

The overall package is good, but when I call via the laptop I sometimes can’t hear the people on the other end very well.

Hans

Rinkel Hi Hans, Thank you for your time on the phone just now. As discussed, I’d be happy to look with you at the possible cause of this. When calling via the computer/webphone, many factors can play a role, from internet connection to hardware, and by going through these step by step and analysing them we’ll no doubt find a solution! I look forward to your email!

The service itself is fine

5 May 2025

The service itself is fine, but after that you get 100 emails asking what you think about it and so on. For that reason, 2 stars.

Misja

Rinkel Hi Misja, thank you for your review. I’ll definitely pass this on to our marketing team. We do send new customers around 5 emails, with tips on how to use Rinkel and get the most out of the different features. Many customers appreciate that, but of course not everyone does. That’s why there’s an option in every email to unsubscribe from them. If you can’t find it, please get in touch ([email protected] or 085 06 09 000) and we’ll be happy to do it for you! And of course, you can always contact us with any other questions you might have.

Very satisfied

29 April 2025

Very satisfied, good service and very helpful when there’s a problem.

Arne

Rinkel Thank you for your kind words, Arne! We’re really grateful for our customers, and that’s why we’ll always try to solve any problems if they come up (though of course we prefer to prevent them). Have a great day!

Rinkel is a great service if you want...

23 April 2025

Rinkel is a great service if you want to forward your work landline number to your mobile number, so you can speak to customers with questions whenever you want. Top class!!

Fulco Wolf

Rinkel That’s exactly the service we offer. Thank you for your kind words and hopefully see you next time if you have a question.

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

read the whole story BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.