What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

Service Handling

16 January 2025

I am very satisfied with the fast and clear service I received. The issue with my invoices was efficiently resolved, and I appreciate the clear explanation and the immediate action taken. It was also great that the credit notes were processed right away and that I was kept informed about the next steps. Thank you for the professional and friendly support!

Remco Braam
Rinkel That’s what we do it for—happy customers! Thank you for your wonderful review, Remco!
10

The switch was well handled.

16 January 2025

Rinkel provided us with good information. Speaking over the phone was also easy because the representative had a lot of technical knowledge. This gave us confidence and a good feeling. The transition went more smoothly than expected. I am very satisfied.

J. Beeker
Rinkel That’s what we do it for—happy customers! Thank you for your review!
10

Super fast setup

15 January 2025

Super fast setup. Very easy to work with.

Esther
Rinkel Thank you for your appreciation, Esther! Happy customers make us happy!
6

Previously, everything was automatic...

13 January 2025

Previously, everything was automatic, and I paid €2.50 per month. But like everything else, it just keeps getting more expensive. The only advantage now is that I know in advance that it’s my forwarded number.

Fred
Rinkel Hi Fred, I assume you were paying €2.50 with your previous provider? Because we haven’t changed our prices. Unfortunately, it’s not possible for us to offer our service at a lower price than we currently do—we aim to provide a high-quality product and continuously improve it. That’s something we can’t do with rock-bottom prices. I hope that once you’ve used Rinkel a bit longer, you’ll also see the many other benefits it offers! If you’d like to speak to a team member to get the most out of Rinkel, feel free to call us at 085 06 09 000. Have a great day!
8

The transfer was handled quickly

10 January 2025

The transfer was handled quickly. Clear communication, and you stick to your agreements well.

Manon
Rinkel Thank you for your lovely review, Manon! A transfer like this can always be a bit nerve-wracking, but we try to keep it simple and straightforward. We've had plenty of practice!
10

We are happy with Rinkel

10 January 2025

We are happy with Rinkel. If you want to get a number up and running quickly and ensure good accessibility, even from abroad, this is the place to be. Best regards, Joey from ICLOJI Agency.

Joey from ICLOJI Agency
Rinkel What wonderful words! Thank you, Joey!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.