What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

Practical, simple, and affordable

19 February 2024

Contact and support are excellent. Many options and practical applications. Great price/product ratio.

Rinkel Yes, you can do more and more with Rinkel! It's great that you see the possibilities and find them relevant; that's what we make them for. Thanks for the great rating, you've made our day a bit brighter :)

Alles supersnel en eenvoudig...

14 February 2024

Everything is realized super quickly and easily. Many possibilities that make the whole thing appear very professional to our customers.

Willard Zwirs

Rinkel As simple or straightforward as it can be! And indeed, this makes you appear more professional to your customers, which is exactly what we aim to achieve with our features. Thank you, Willard, for recognizing this and for the excellent rating :)

Answers your questions fast

13 February 2024

Answers your questions fast

Mike werk ebben

Rinkel Indeed, Mike, that is something we consider very important—the responsiveness when customers have questions. This is part of customer service, which always has the highest priority for us, alongside delivering a good service, of course :) Thanks for sharing this with everyone!

Easy

3 February 2024

Easy, clear and simple to set up.

Be Free fysiotherapie

Rinkel It can indeed be that simple; it's not rocket science to use Rinkel. It's great that you experience it this way! Now, of course, we are curious about what we could do to make it a 5-star experience for you. We are constantly working on improving our services. If you have any suggestions for improvement, we would love to hear from you. Nevertheless, this is a very nice score; thank you for that!

Fantastically simple and very professional

2 February 2024

I have been a customer of Rinkel (formerly Reach) since 2018 and very satisfied all this time. The rinkel app on the iPhone works super and in all these years I haven't experienced an outage with Rinkel. An ideal solution to quickly use a professional phone number for the smaller business owner. The website is easy to use and the customer service extremely friendly when you need them. Top company!

Comexr BV

Rinkel Then you were almost 1 of the first der Rinkelaars, how nice! And how nice that after all these years you are still so satisfied. The name has changed, our product has changed, but the approach is always the same: Making entrepreneurs happy with the best telephony solution and always trying to deliver the best service. How great that you see this too. Thank you so much for all the compliments and here's to the next 6 years :)

Very satisfied since we started using Rinkel

2 February 2024

So far, a very pleasant collaboration with Rinkel; they are quick to respond to your questions, reliable, and the system works very smoothly and is completely clear.

Kelly.K

Rinkel We completely agree with you, Kelly. We also enjoy the collaboration very much. It's great that you appreciate the system; we put a lot of effort into it. And, of course, we will continue to do so. Thank you very much for this nice review and perfect score!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

read the whole story BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.