What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

I'm really satisfied

31 October 2024

I'm really satisfied

Gegham
Rinkel Thanks for your feedback! Good to hear! Let us know if you need any help😊
10

Great company!

14 October 2024

Great company!

Codespire
Rinkel Short but powerful. Thank you!
8

Amazing system, waiting for the app.

10 October 2024

The system itself is truly great and easy to use; it looks good, and the call quality is significantly better than what we had before, but there are some points for improvement. We use a Jabra headset, and it’s not possible to hang up the Rinkel call using the buttons on the side. Additionally, there is occasional delay when there is a peak in internet usage. I also noticed that I can only answer incoming calls via the website and not through the headset. Perhaps this will change once an actual app is created.

Xander
Rinkel Hi Xander, thank you for your review and for sharing improvement points! We really appreciate that! Enabling call management through the headset buttons is also on our wish list. When calling via the webphone, we're of course dependent on internet stability, which can cause glitches or interruptions when there's delay. I'll pass on your feedback about this. Hopefully, with further enhancements, we can earn an extra star!
8

It was pretty easy to set up an account.

10 October 2024

It was pretty easy to set up an account. I was initially concerned that it would be "for businesses only," but individuals can use it too. If it was me, I would also emphasise that it’s for everyone, not just for businesses.

Wouter
Rinkel Hi Wouter, thank you for your lovely review and your suggestion, which I will pass on to our marketing team. We do indeed focus on entrepreneurs, but everyone is more than welcome and can enjoy using Rinkel with ease!
10

Ideal forwarding.

9 October 2024

Perfect for multiple users due to the simple forwarding options.

Albert van Vierzen
Rinkel Thank you, Albert! Great to hear that the forwarding works well for multiple users. Enjoy! Let us know if you have any questions.
10

Quick and easy setup

5 October 2024

Quick and easy setup

Alex W
Rinkel Thanks, Alex! Great to hear everything went quickly! Let us know if you need any help.

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
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rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.