How do I set my business hours?


Rinkel collega Janine
Janine Wilbrink
update: 20 September 2024

Setting up your working hours in Rinkel not only helps you manage your calls better but also lets you keep a healthy balance between work and personal life. By setting clear times to receive calls, you can switch off outside working hours and avoid work interruptions during your personal time. This is especially useful for entrepreneurs who want to maximise productivity without sacrificing their wellbeing or time with family. This way, you stay in control and achieve a better work-life balance! Now, let's show you how easy it is to set it up.

In this article we answer the following questions:

Do you want to close for part of the day, for example during your lunch break? Then check out this article: How do I close my phone for part of the day?


How do I set my business hours?

  1. In My Rinkel, go to the Numbers page

  2. Click the number you want in the left-hand column

  3. Click Change in the Business hours column

  4. Choose the days and times you want in the opening hours table

  5. In the Closed table, choose what your caller will hear outside your opening hours

Screenshot openingstijden widget Mijn Rinkel

What options do I have outside my opening hours?

On the right-hand side of the page you have the option of indicating what should happen to a call when you are closed.

Here you have the following options:

  • Hang up

  • Play and audio recording and hang up

  • Play an audio recording and send the caller to voicemail

  • Play an audio recording and forward the caller to another phone number