What’s the difference between administrators and users?

Looking to differentiate rights between users and administrators? You've come to the right place.

In this article, we will discuss:

• What is an administrator in My Rinkel?

• What is a user in My Rinkel?

What is an administrator in My Rinkel?

An administrator in My Rinkel can manage all the features associated with the subscription. For example:

• View invoices

• Change payment method

• Add users

• Change the subscription type

• Order additional numbers

Furthermore, an administrator also has all of the rights a regular user has. Administrators can be added to the forwarding, use their own log-in data to use My Rinkel independently (both the My Rinkel app and My Rinkel Webphone).

Your account can have as many administrators as you'd like.

What is a user in My Rinkel?

A user in My Rinkel is a caller with rights appropriate to the subscription, not including the administrative part. For example, a user cannot view invoices, set up payment methods, add users or reorder numbers. Also, they can not make changes in the subscription type or in the amount of users.

A user (e.g. a colleague) can use My Rinkel independently, with his/her own log-in data. Users can change the following settings:

• Forwarding

• Greeting

• Business hours

• Call menu

• etc.

Users can also access the call history and listen to the voicemail/call recording.