user questions

Simply configure your call forwarding in My Rinkel from your PC or the My Rinkel mobile app. Add multiple users to call forwarding, define your call sequence and setup your voicemail. Changes take effect immediately.

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You can easily change your caller ID settings in your browser or in the mobile app. Choose between seeing the phone number of your caller, or your own business number.

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It's most likely that your mobile voicemail 'picks up' the phone before our system does. You can easily fix this by adjusting the ring time, read the full explanation by clicking the button below.

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Do you want to chat with customers using WhatsApp, but you don't want to show your private number? Then you surely want to use WhatsApp Business. Click one of the buttons below to read the explanation for iPhone or Android.

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Are you making calls using the Webphone? Then it works as you would expect.

Are you calling using the My Rinkel app? Then you'll receive a call from us first. Find out exactly how this works by clicking below.

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You can transfer a call to another user via the My Rinkel app on your phone or via the Webphone. Find out how by clicking one of the buttons below, depending on the device you're using.

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1. Log in to My Rinkel and click Account in the top right.
2. Then click Subscription.
3. Then select the red change button.
4. You will now go to the page, where you can select the desired subscrpiption type and amount of users.

1. Log in to My Rinkel and click Account in the top right.
2. Then click Billing
3. Under Payment method, click Change.

You can easily view, pay and download all your invoices within My Rinkel.

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