What do our customers say?
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
all reviews were collected independently by Feedback Company and Trustpilot
Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.
Clear explanation, nice layout and clear functionality Points of improvement: Minus point is that it is not visible that calls are made from the 085 number along with the caller's number. This appears to be a problem that the provider is blocking.
Very clear website and service. Many times easier than a service we used before. Helpdesk easily accessible. Points of improvement: It would be handy if we could quickly change phone numbers in the phone tree online, for example during vacations.
I ordered a voice over from Eva Zijlstra and within 2 days it was active in my account. Customers are now answered professionally in their absence and their message arrives by email. No more missing anything. Great solution! Points of improvement: none
Clear customer service as I'm not online yet I can't say anything substantive about it yet but the after sales so far is good.
Arranged quickly and works fine. Points of improvement: Keep it up!
Clear rate structure Clear and uncluttered dashboard Areas of improvement: Payment in advance. Is not clear why I should do that as a business owner. Invoicing afterwards is much nicer and clearer.
