What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

8 29 December 2017

Works easy and simple. Points of improvement: Cost overview and what you have already consumed could be more clear.

Robin
10 5 December 2017

Good support and great tips! Points of improvement: -

Elmi
Rinkel Thanks for your review Elmi :-)
8 2 December 2017

Well accessible, helpful and communicative Improvements: Also be able to arrange things by phone instead of via the Internet

anoniem
Rinkel Thanks for the positive review! You can handle most things over the phone, you know :-) Sometimes, however, we choose to have a customer make changes themselves via My Rinkel (we'll be happy to walk you through that), to make sure we have someone on the phone who is authorized to make changes; and of course to familiarize you with the possibilities within My Rinkel (you can manage everything, from administrative to telephony, yourself).
10 1 December 2017

Perfect explanation am very happy with it works super.

anoniem
Rinkel Good to hear, welcome! :-)
8 1 December 2017

Extremely efficient execution of work; Excellent price; Well-functioning organization! Areas for improvement: More choices in terms of phone numbers.

ETHICA
Rinkel Thank you for your positive review! We do our best to stock as many (and diverse) phone numbers as possible :-)
10 29 November 2017

Very clear and cheap! Service is top! Super, I would recommend it to anyone! Thank you guys so much! 10/10

anoniem
Rinkel Welcome to Reach! And super thanks for your great review! :-)