What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

8 6 January 2018

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Karin
Rinkel Good to hear you like the service so much, thanks for your review!
8 6 January 2018

Now I can see when someone calls for my business! And I can also present myself that way. This is what I needed

De
Rinkel Thanks for the review!
10 3 January 2018

I inquired with several parties about the possibilities of getting my 088 number forwarded. This did not work everywhere and where it was possible, they asked the absolute highest price for a seemingly simple service. Glad I persevered and finally ended up with Reach. I was helped professionally and could appreciate the active thinking. I will seriously recommend Rinkel to anyone. Super well done. Areas of improvement: n/a

Interactive
Rinkel Good to hear that we were able to help you get a nice 088 number and great that my colleagues helped you so much. Thanks for your review!
8 29 December 2017

Works easy and simple. Points of improvement: Cost overview and what you have already consumed could be more clear.

Robin
10 5 December 2017

Good support and great tips! Points of improvement: -

Elmi
Rinkel Thanks for your review Elmi :-)
8 2 December 2017

Well accessible, helpful and communicative Improvements: Also be able to arrange things by phone instead of via the Internet

anoniem
Rinkel Thanks for the positive review! You can handle most things over the phone, you know :-) Sometimes, however, we choose to have a customer make changes themselves via My Rinkel (we'll be happy to walk you through that), to make sure we have someone on the phone who is authorized to make changes; and of course to familiarize you with the possibilities within My Rinkel (you can manage everything, from administrative to telephony, yourself).