What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

9 27 January 2018

Very happy with this company! Our accessibility was lousy before due to a lot of outages with our previous provider. Thanks to Rinkel this is all solved, and we even have a choice menu. Costs a bit but then you have something. By the way, it is still cheaper than the other providers. Points of improvement: Keep developing! That is much appreciated.

Colin
Rinkel Thank you for your positive review! Development is certainly not standing still with us. Also this year a lot is planned in terms of new features and improvements :-). Of course we will keep you informed via our newsletter and/or social media.
7 27 January 2018

Convenient app that allows you to call out with different numbers. So very convenient if you have multiple companies. Points of improvement: What I miss in the app is that I can see the number of missed calls. This is visible in the online dashboard but would be much more convenient for us in the app because we work a lot with mobile. After this review I got a very quick response from Rinkel.io explaining that the feature I thought was missing did work........ not paying attention so....... Thanks for the service, that's Entrepreneurship 2.0.

Ondernemen
Rinkel Thanks for your review! Via the My Rinkel App (Android/iOS) it is also possible to view your call history. If you open the App -> press the 3 dashes at the top left and choose call history, you will get an overview of all calls made (and missed). It is even possible to directly call back the number with your landline from mobile :-). Good luck with trying it out.
9 24 January 2018

Fast processing Continuous order status Correct processing

Motor
Rinkel Good to hear! Thank you for your review.
9 22 January 2018

Good explanations. Easy creation and startup fast service and competitive prices

Kellman
Rinkel Thank you for taking the time to leave a review, thank you!
9 19 January 2018

fast service by friendly people Points of improvement: opening hours

CS
Rinkel Thank you for your review!
8 18 January 2018

Easily accessible, helpful, friendly, things are adjusted quickly when needed.

CBZ
Rinkel Thank you for your review!