What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10 26 August 2018

Get started within minutes with your self-selected phone number. It couldn't be easier! In terms of cost, it's good too: not expensive.

Animate4all
Rinkel Good to hear that everything went according to plan!
10 22 August 2018

Fast up and running. Ability to self-select your number one m.i. competitive price. Interface of 'My Reach' is easy and you quickly rush everything in. Points of improvement: Receiving an e-mail every day with all kinds of news/tips etc is a bit redundant. I immediately unsubscribed from this. Tip: Do not bother the customer immediately with all these kinds of e-mails.

Stefan
Rinkel Thank you for your top review!
8 18 August 2018

Highly innovative and customer-oriented. Personalized approach. They offer a lot of functionality: Explanation of product using videos. Inspires more than text

Stichting
Rinkel Thanks for your top review and improvement suggestion! At this moment we are busy setting up the knowledge base with which we will explain how to set everything up with short movies. The knowledge base page can be found at https://www.Rinkel/kennisbank/.
10 13 August 2018

Within minutes it was settled!

Exuma
Rinkel Thank you for your top review!
6 4 August 2018

Friendly at chat Improvements: Indicating the correct numbers

Kjell
Rinkel Thank you for your review Kjell! The problem with the incorrect number has been fully resolved, we still apologize for any inconvenience experienced.
10 24 July 2018

Great idea for startup, one landline number directly to your mobile and out of office hours to answering machine. No more need for a KPN landline Improvements: No

anoniem
Rinkel Thank you for your top review! Very nice that your experience has been so positive. We hope to serve you for a long time to come.