What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

8 25 January 2019

The new way to make calls. For people and companies who want flexibility with reachability, call costs, international operations. Really good service. Also the online tool is top notch. Points of improvement: Set all defaults to 24 open. That way you can never make the mistake like I did that I had our office closed one day.

Sander
Rinkel Thanks for your comprehensive review Sander, it's much appreciated! As for your feedback, I think you are right. We have put our developers to work right away, this will soon be the standard.
8 25 January 2019

Within no time a number. Everything clear and super fast arranged. Points of improvement: Very high call to mobile charges. Too bad

Maarten
Rinkel Glad everything was so clear Maarten, thanks for your review. Regarding the call costs, did you know that you can also include a call bundle in your subscription so you can cut the call costs in half?
10 19 January 2019

No complaints or anything, they do what they are supposed to do with good service.

Ontwikkel
Rinkel Good to hear that everything is going so well, we do our best to keep it that way!
8 2 January 2019

Works simple and quickly arranged. Have only just become a customer but so far it works great! Points of improvement: As an option I would still like to see that outside working hours a choice menu can be enabled, but as discussed with the good helpdesk, the now simple system might become too complex for that.

Cow
Rinkel Thank you for your review and feedback. We try to add as many requested features as possible, which is why every request is noted for review. Unfortunately, not every feature request makes it, but we still hope to serve you well!
9 17 December 2018

Bright / clear and very helpful by phone

Bert
Rinkel Thanks for your review Bert!
8 16 December 2018

Ideal for small business to give your company profecional look for a nice price Improvements: No

CBPHOTO
Rinkel We thought so too! We hope to serve you for a long time to come. Thank you for taking the time to write a review.