What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10 23 February 2019

The solution for startups or businesses without a permanent office. You immediately give your business a more professional appearance.

Seventytwo
Rinkel Thank you for your lovely review!
9 13 February 2019

Super easy and quick to deploy Options clearly described and easy to operate Great tips for use Improvements: When ringing simultaneously, the other phones continue to ring for a while.

ConanDoyle
Rinkel Thank you for your review! The problem you describe should not occur and is unknown to us. Could you please contact the helpdesk about this, so we can find the solution together. You can contact us at help@Rinkel or 085-0609000. Thanks in advance!
10 29 January 2019

As a replacement for Skype, I was looking for a good solution to forward our fixed number (040-) to 1 or more mobile numbers. With Skype, this no longer functioned properly. I certainly found that replacement in Rinkel and more. The possibilities to create a menu , opening hours and queue with voice mail all surprised me positively. Calling out with the landline number is also definitely convenient from time to time. Call quality is also a lot better than Skype. The costs are not too bad, The website and also the APP are very clear and actually very simple. Points of improvement: Forwarding from the menu should have the same possibilities as normal forwarding.

Metaalhandel
Rinkel Thanks for your great review! You're right, the drop-down menu could be a bit more flexible. Our developers are going to pick this up!
8 25 January 2019

The new way to make calls. For people and companies who want flexibility with reachability, call costs, international operations. Really good service. Also the online tool is top notch. Points of improvement: Set all defaults to 24 open. That way you can never make the mistake like I did that I had our office closed one day.

Sander
Rinkel Thanks for your comprehensive review Sander, it's much appreciated! As for your feedback, I think you are right. We have put our developers to work right away, this will soon be the standard.
8 25 January 2019

Within no time a number. Everything clear and super fast arranged. Points of improvement: Very high call to mobile charges. Too bad

Maarten
Rinkel Glad everything was so clear Maarten, thanks for your review. Regarding the call costs, did you know that you can also include a call bundle in your subscription so you can cut the call costs in half?
10 19 January 2019

No complaints or anything, they do what they are supposed to do with good service.

Ontwikkel
Rinkel Good to hear that everything is going so well, we do our best to keep it that way!