What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10 22 March 2019

Super fast service and good working product. Very happy with it! Areas of improvement: A little less emails after participation would be nice.

Employer
Rinkel Super good to hear, we'll do our best to keep you happy :-)!
10 16 March 2019

Helpful, fast and their system is clear and very easy to use. Areas of improvement: Nothing, couldn't be better

Jos
Rinkel Wow a 10, thanks Jos! We'll do our best to keep that mark.
9 7 March 2019

Arranged quickly and even transferring our company number was arranged in no time. I should have done this earlier

sells-stairs
Rinkel Thanks for your review, better late than never ;-) !
10 23 February 2019

The solution for startups or businesses without a permanent office. You immediately give your business a more professional appearance.

Seventytwo
Rinkel Thank you for your lovely review!
9 13 February 2019

Super easy and quick to deploy Options clearly described and easy to operate Great tips for use Improvements: When ringing simultaneously, the other phones continue to ring for a while.

ConanDoyle
Rinkel Thank you for your review! The problem you describe should not occur and is unknown to us. Could you please contact the helpdesk about this, so we can find the solution together. You can contact us at help@Rinkel or 085-0609000. Thanks in advance!
10 29 January 2019

As a replacement for Skype, I was looking for a good solution to forward our fixed number (040-) to 1 or more mobile numbers. With Skype, this no longer functioned properly. I certainly found that replacement in Rinkel and more. The possibilities to create a menu , opening hours and queue with voice mail all surprised me positively. Calling out with the landline number is also definitely convenient from time to time. Call quality is also a lot better than Skype. The costs are not too bad, The website and also the APP are very clear and actually very simple. Points of improvement: Forwarding from the menu should have the same possibilities as normal forwarding.

Metaalhandel
Rinkel Thanks for your great review! You're right, the drop-down menu could be a bit more flexible. Our developers are going to pick this up!