Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
all reviews were collected independently by Feedback Company and Trustpilot
Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.
As a small business owner, telephone accessibility with a landline phone number that is not linked to an address gives a professional appearance. With Rinkel's solution this is provided and I am able to control my times of reachability myself, while the customer is helped professionally (if of course you record your recorded texts properly). Very happy with this service and that too at an acceptable rate.
Asked several questions when requesting trial subscription via chat function
Clear communication with the staff.
Finally I can use my landline number anywhere with incoming and outgoing calls. Functionalities can be added at an acceptable rate, allowing an even more professional appearance to be achieved.
Good service
Everything was set up very quickly. The big advantage is that we can now also be reached on location on the landline. As a small point of improvement we would like to see that numbers on the calls tab can also be deleted. That is easy when calling back.