What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

9

Good oplssing for small business owners

16 January 2020

As a small business owner, telephone accessibility with a landline phone number that is not linked to an address gives a professional appearance. With Rinkel's solution this is provided and I am able to control my times of reachability myself, while the customer is helped professionally (if of course you record your recorded texts properly). Very happy with this service and that too at an acceptable rate.

Paul
Rinkel You hit the nail on the head! Being more accessible by phone and taking your image to a new level is what we are trying to help you with :-) Huge thanks for your top-review (and the great grade of course!).
10

quick and clear answers to questions

7 January 2020

Asked several questions when requesting trial subscription via chat function

Olga
Rinkel Welcome to Reach! :-) We are happy to answer any further questions
9

Good service

7 January 2020

Clear communication with the staff.

Daniel
Rinkel Thank you for your review!
10

a landline number with the convenience of a mobile

7 January 2020

Finally I can use my landline number anywhere with incoming and outgoing calls. Functionalities can be added at an acceptable rate, allowing an even more professional appearance to be achieved.

Reinier
Rinkel Wow!!! Thanks for this top rating, that's what we do it for :-) we hope to serve you for a long time to come.
8

Good

6 January 2020

Good service

Jaap
Rinkel We appreciate the positive review, thanks for taking the time!
9

Setup is easy and a lot is possible

30 December 2019

Everything was set up very quickly. The big advantage is that we can now also be reached on location on the landline. As a small point of improvement we would like to see that numbers on the calls tab can also be deleted. That is easy when calling back.

Leon
Rinkel Thanks for the great grade and feedback! We will take it into consideration for new developments within the call history.