What do our customers say?
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
all reviews were collected independently by Feedback Company and Trustpilot
Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.
I am actually an old and a new customer of Rinkel. I have had Rinkel for some time, always to my complete satisfaction, stopped for a while and now started a new business and of course immediately returned to Reach. All my tapes are recorded by a voice over, so even as a small company you come across as professional to your customers. I was also able to choose a very nice phone number that is easy to remember at Rinkel. In short, I am as satisfied as ever!
I have been using Rinkel for 1.5 weeks now. After trying about three other Voip providers, I am currently a very satisfied user of Reach.The ease with which you set up reach, first of all, is already a nice improvement. No complicated dashboards to set up, just click click click and done. In short, so far I say: With Reach.... you reach more :-)
Rinkel's app works super and I dare write that after testing other systems. It is user-friendly, easy to set up. Communication with Rinkel is also top notch! I am a satisfied user so far! As a tip, I would still like an addition for opening hours, wish for entering vacations and/or holidays.
I'm pretty excited about Reach.io. It's my second landline number. My first landline number runs through T-Mobile with Office Essential. That is cheaper (7.50 euros p/m + normal mobile subscription), but you don't have the option of a welcome message, choice menu, and the like. However, calling away with the number is then simpler. What I only regret is that you have to pay 15 euros per number you want to transfer to.
Fast service, easy ordering process, very clear system, where other providers score lower this provider gets a well-deserved 5 stars!
Through Reach, we have a better and easier guest experience for our guests. The Front Office can easily transfer the phone to a colleague. The software is easy to use, a perfect asset to our restaurant.
