What do our customers say?
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
Since 2017, we've asked our customers what they think of our product and service.
Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2!
all reviews were collected independently by Feedback Company and Trustpilot
Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.
Never outages, quick response from Rinkel when questions arise, convenient app/portal and good value. One of the ingredients for a worry-free business.
In general a good service, and easy to use. However, I would like to be able to more easily select people by name (from the list of users) in the selection menu, and it would be very easy to make someone temporarily unreachable (e.g. due to vacation or illness), without having to remove that person's number from a forwarding list. I would also like to be able to give someone an "alias" in the user list; now we have two people with the same first name as users, and it is therefore not clear at a glance who is which person. Being able to give an alias (or also show the last name in that list) would help then.
Easy to set up and use. It fits great for our new startup to give a professional impression with the business number and welcome message helping the customers understand who they are calling. Would be a perfect 5 stars if you could decline a call on your personal handset and having that call be redirected to the business voice mail instead of my private one.
my experience is that range is quite accessible and also think along with what we need instead of having 10000 phones and 10000 numbers at the office, we have 1 number for all departments and such
Works great!
We have been using Rinkel.io for over 1.5 years now and nothing but praise. When transferring from Skype super helpful, questions always answered immediately. Good sound quality, which was different with Skype. Good app and webpage to set up the system. And not expensive at all for a landline number with so many facilities. We have a recording outside opening hours with the info when we are open and so on, during opening hours we choose which employee we want to forward the number to. You can also forward in sequence or at the same time to several employees so that you can always be reached as a company. Dialing out with the fixed number from your mobile is also possible, which also looks a lot more professional. In short, very suitable for being reachable on a fixed number.
