What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

Top!!!

29 June 2023

Only needed it for 1 month, I had indicated I wanted to discontinue it after that. Forgot to do it myself, I was proactively called by them! Super service ?.

Frank Haver
Rinkel Sometimes we are amazed at ourselves Frank, as we are now. But how nice that we helped you so much and that you rewarded us for this with a 10. And who knows until the future!
10

Helped well. friendly and clear. experience of being a customer I have not yet experienced but for now satisfied and I will definitely become a customer. first monthly, experience how it is.

12 June 2023

Good

Pim Schaap
Rinkel Thank you for your lovely review Pim! We will make every effort to make your experience as a customer at least as good, and maybe next time we will get an 11? ;-)
10

Very good so far

6 June 2023

Simple, good online interface

Maarten
Rinkel That's what we do it for Maarten, for the people who give us a 10. What a great review, we really appreciate this :)
7

Product works well but substantially more expensive from next month

31 May 2023

I purchased a basic subscription because I want to be reachable on a 085 number. I get calls from time to time. As such, I like the service. Does what it needs to do. Starting next month, new subscriptions have been introduced that are also considerably more expensive than the old subscriptions. I expressed my disagreement with the course of events. In the end, Rinkel did come up with a suitable proposal.

Magel
Rinkel Glad that a suitable solution was found and that the product does its job well. And thank you of course for your review Magel!
8

Works fine, likes priam.

30 May 2023

Pleasant calling and clear.

Barri&More
Rinkel What a fine review Rick, short but sweet. And it tells it all, thank you so much for this!
10

Great!

11 May 2023

The customer service is super friendly and very fast. Really great! I would recommend Rinkel to anyone. Even if you do not need a number :-)

Little Basics
Rinkel What a nice compliment, it's so nice to be a customer with us so :) That makes us happy, thank you for that. And we will continue to help you the best we can of course!