What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

fine and clear

13 October 2020

I had some questions about the subscription and I was helped nicely and clearly. I am going right away to order the subscription online as well.

Ellay
Rinkel What a great review Ellay, welcome to the Club! :-)
10

Extraordinary service at an all reasonable price.

2 October 2020

Been a customer for several years and never experienced any problem. A great service. Rinkel does what it promises.

Martin
Rinkel Thanks so much for your review Martin, here's to many more years!
3

Contacts

28 September 2020

It takes some searching to get the data from contacts on your phone to also be used with the app, but eventually it worked out!

Puro Group
Rinkel Good that you were able to find it in the meantime! You can find the contacts from your phone next to the 0 in the dial-out screen of the Rinkel App. Thanks for the review!
10

clear info via chat!

28 September 2020

helped quickly and clearly

Gido
Rinkel Thanks Gido!!! Appreciate it :-)
10

Fantastic

24 September 2020

Dear Reader, Am great help, of course had the well-known "stupid questions" and was helped and guided very professionally. Extremely satisfied here. The offer to call me was absolutely top....good service! Have been helped by Arthur, if possible I would like to keep him as a contact person. Thank you very much! Christiaan van Dijken The Hospitalitymasters 0683071565

Christiaan
Rinkel SO Christiaan, we have to be careful that Arthur doesn't get hugely beside himself, he's very happy with your review (and so are we of course). Glad you are so satisfied!
8

Strong product for low price

24 September 2020

A strong product, whose service so far combined with the app is very pleasing.... Possibly for the future possibly looking at upload option for own queue tune, and after the selection menu the possibility to be immediately in the queue instead of first 10 seconds to go over... the transition is sometimes a bit strange... BUT this is all detail work... i am happy with you guys

Patrick
Rinkel Thanks for your review Patrick and suggestions are of course always welcome! We won't be able to create our own queue-tune because of music rights, but it would certainly be a nice feature. I will of course pass on your wish to our 'builders' ;-) who knows for the future!