What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

9

Quality and Good

24 March 2021

For our law firm we recently started using Reach, we are very, very satisfied with the service. We had a small problem, that after contact through customer service, which by the way is very pleasant, a solution was realized immediately. Definitely recommend, the price is perfect and the service super good.

Jesse
Rinkel Next to every great product, stands a cozy support team ;-) great that you are so satisfied, that makes us happy Jesse!
10

Nice and helpful company

4 March 2021

Responded quickly and resolved it. Arthur even called me Whether everything was resolved to my satisfaction.

Joris
Rinkel That does indeed sound like our Arthur.... thanks Joris!
9

Great service, works very well.

3 March 2021

Have been using Reach.io for a while now. Recently had recordings made for the choice menus etc. inexpensive and super quick to arrange. If you want to dial a number, and don't want to use a landline, Rinkel is an excellent choice. In any case, we will remain customers for some time to come. DT Homeshopping/Heylampie.nl

Tim
Rinkel Well Tim, what a top notch review this is! This is obviously how we like them, thank you!
10

Helped very well and quickly!

2 March 2021

Very good and fast service! Our voicemail was not played initially, but this was quickly resolved by Arthur.

Lars
Rinkel We kind of get the feeling that Arthur is hugely starring on this page but that's okay because he's also a topper. Thanks for your review Lars!
10

Used it for almost 4 years NEVER any problems!

25 February 2021

Thank you for this wonderful app!

Healthy Pleasures
Rinkel So then... This is quite a nice review to get! We are now sitting here with glowing developers and that is very unique I can tell you ;-) Thank you very much for your wonderful review in any case, Greetings from the entire Rinkel team!
10

Complete package of features

22 February 2021

Switched from a standard VOIP provider to Reach. Very friendly staff who even take the trouble to send an answer to a question during the weekend. Rinkel offers enough setting options to optimally serve your customers. It makes a landline completely unnecessary. The range website is also clear and concise. In conclusion, I am very glad I switched.

Nanne
Rinkel And we are only too glad you chose Rinkel Nanne. Must honestly say that you had already made our week quickly, by leaving such a nice review on Monday morning.... ;-) thanks! Good to see you made the switch from VoIP to Reach. Because we arrange the forwarding over the trusted GSM network, your connection is a lot more stable than with VoIP. Thanks again so much for the review & welcome to Reach!