What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

7

Works well, but there is still a bug in calling.

31 October 2023

Works well most of the time.

C. 't Lam
Rinkel Thanks for your review Richard! Although we would love to get in touch with you, to find out what bug this is, as this is not known to us. I actually assume, that we can solve this easily. You can of course call or email us, or you can always start a chat on our site. In any case, we are happy to solve this with you, so we can possibly get an even better grade from you :)
9

Rinkel works pleasantly and simply!

19 October 2023

With my previous business number, the connection often dropped out to the annoyance of customers. With Rinkel, this is completely solved. Furthermore, the employees are extremely helpful with questions and everything works intuitively and simply. I do really miss the option on the Iphone that I can see that someone is calling the business number before I answer. Now the app does not come into view until I have already answered (and the incoming ring call tape is running). As a result, I can never quickly distinguish whether someone is calling private or business.

SALutions Maastricht
Rinkel How good that your connection is so much better now. That's the advantage of calling over the mobile network! Furthermore, your problem with business call recognition is also easily solved. If you can give us a call, email or start a chat, I promise you that we'll have this fixed in a few minutes. Hopefully that will make you even happier with Rinkel :)
10

Easy, pleasant and efficient

14 October 2023

I chose a business number on my website instead of an 06 because it looks more professional. An additional advantage is that I can make free calls all over Europe, wherever I am, for less than 20 bucks a month!

WebIntense BV
Rinkel It is sometimes said that "high quality, fast and cheap" is impossible, but judging from your review, that idea is outdated! Thanks for the nice words, and may you be so satisfied with Rinkel for a long time to come :-)
10

Great service and service

11 October 2023

We have been working with Rinkel for quite some time now and everything works flawlessly. When you need help they are also very friendly and helpful at Rinkel

Ripa Solutions
Rinkel What a fine review and wonderful rating Michel, thank you so much. We continue to do our best to help you the best we can and maintain our spotless status.
9

Very positive, easy to use and good help if anything.

19 September 2023

Very positive, easy to use and good help if anything.

Oog & Oor voor jou
Rinkel We definitely have an eye and ear for you of course ;) Glad you appreciate our help and thank you for this great rating!
8

Totally satisfied

8 September 2023

super nice getting business messages in this way, all on my regular phone. I can recommend it to everyone

Monique Broekhuis Pmu
Rinkel Getting business messages and phone calls in, and all with your regular phone yes. That's exactly what we do. Glad you appreciate this so much Monique and thank you so much for your lovely review!