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On this page you will find frequently asked questions about Rinkel's easy to use solution.

From setting up call forwarding to recording sound clips and more!

frequently asked questions

✅ Yes! Rinkel offers a free trial so you can experience our service risk-free.

  • No payment details required: sign up instantly.
  • Trial stops automatically:  no commitment needed.


🚀 Sign up now and start your free trial today!

✅ Yes! With Rinkel, you can choose from Barcelona, Madrid, Málaga and Valencia.

✅ Yes! You can port your current business phone number to Rinkel for free.

  • We handle the transfer process smoothly.
  • You won’t miss any calls during the transition.


🚀 Start your number porting request now!

  • New business numbers are active immediately after ordering.
  • Number porting takes 3-5 working days to complete.


🚀 Learn more about number porting!

✅ Yes! You can connect your Rinkel business number to WhatsApp Business.

Read all about WhatsApp Business.

With your Rinkel subscription, you can call and forward calls to landline and mobile numbers in the countries listed below. Service numbers are excluded.

If a country isn’t listed, we currently don’t offer it in our call plan. You can use your mobile network or the Rinkel Webphone instead.

Available call destinations (in alphabetical order): Spain, Austria, Australia, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, India, Indonesia, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, The Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Romania, Singapore, Slovenia, Slovakia, South Korea, Spain, Sweden, Thailand, United States, United Kingdom.

We’re happy to help you get an international phone number!

To request a phone number from a specific country:

  1. Call us directly, or
  2. Click "Talk to a person" in the Rinkel chat to connect with our support team.

Our team will assist you right away to ensure you get the number you need.

Please be aware that some countries require specific documentation to prove a physical presence in the country/area.

✅ Yes! Your business phone number belongs to you.

  • You can use it with Rinkel for as long as you like.
  • If you ever decide to leave, you can port your number to another provider.

✅ Yes! You can add multiple users to your My Rinkel account.

  • Assign users to call forwarding, so colleagues can answer calls.
  • Easily invite new users via the Admin section (Admin access required).

The telecom solution for entrepreneurs, startups and teams

Are you looking for a business landline number, without the hassle of a fixed line or an extra SIM card?

Switch from fixed to mobile with Rinkel. The telecom solution for entrepreneurs, start-ups and teams.